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Always Here for You

At Experia, our relationship with you doesn’t end at installation, it’s just the beginning.

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Sensory Equipment Support & Maintenance

We know how important your sensory equipment is for learning, therapy, daily routines, and peace of mind. That’s why we provide reliable support, maintenance, and repair services to keep your sensory rooms running smoothly.

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Dedicated Technical Support

Phone Support Call us toll-free on 0800 612 6077.
Email Support Email our service technicians
Online Support Complete our online form for a callback

With Experia, you’ll never be left searching “how to repair sensory products” without answers, we’re always available.

Product Information & Ongoing Support

If you’re new to sensory products, our team is ready with helpful guidance. From bubble tube maintenance to product troubleshooting, you’ll find Experia have everything you need to confidently manage your equipment.

Our team is always ready, whether by phone, email, or on-site support. With Experia, you’ll never feel left on your own.

Tailored Maintenance & Repairs – Keeping Sensory Rooms Running

How To Guides & Troubleshooting How To guides for quick resolution
Step by Step Problem Solving Straight forward assistance
Routine Maintenance Guide Keep on top of regular maintenance
Installation Guides & Tips Simple guides to aid easy fitting
Maintenance Contracts Similar to an AA or RAC plan
Book a Works Request Service One off service visits available
Engineer Visits One off engineer visits available

These resources help you resolve issues quickly and keep your sensory spaces safe and reliable.

Sensory Equipment

Sensory Equipment Support FAQs

How do I fix sensory equipment that has stopped working?

Start by checking power connections and following our troubleshooting guides. Many common issues can be solved quickly. If problems persist, contact Experia for expert repair services.

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What if my sensory equipment breaks down?

Call us on 0800 612 6077 right away. Our team can guide you through quick fixes over the phone or arrange a fast engineer visit to get your sensory equipment repaired and your sensory room back in action quickly.

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Do you provide sensory room maintenance?

Yes, our Works Request Service allows you to book engineer visits for preventative maintenance or urgent repairs. This ensures your sensory room remains safe, reliable, and effective.

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Can I repair sensory products myself?

Many simple issues can be resolved using our “how to fix sensory equipment” resources. For more complex problems, our engineers are available for professional repair.

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